Upcoming Event: Women's Golf versus Redbird Invitational on September 7, 2025
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Women's Golf
vs Redbird Invitational
South Dakota State University Athletics
Jackrabbit Ticket Office Policies & Procedures
SEASON TICKET ORDERS
- Payment for all online or over the phone purchases can be made via Visa, MasterCard, Discover or American Express. Purchases completed in person at the Jackrabbit Ticket Office can be made via credit card or by check payable to SDSU Athletics.
- Single-game tickets are available and will be allocated at best available location. For information on specific games, call the ticket office at 605-688-5422 or visit JackrabbitTickets.com.
- For Jackrabbit football games, season ticket holders, and Jackrabbit Club members may purchase single game football tickets in advance of the general public.
- Please refer to our priority seating system for further information on minimum seat donations and how points are accumulated.
- Single game tickets that are ordered in advance (either by phone or online) will be sent digitally with a mobile ticket.
- If your tickets are not received two (2) days prior to game, please call the Jackrabbit Ticket Office at 605-688-5422.
- All tickets left at Will Call must be paid in full before they will be held and there are NO REFUNDS for unused Will Call tickets. Will Call opens three (3) hours prior to kickoff for football and one (1) hour prior to the start of the event for all other sports. Will Call closes at halftime.
- Please handle your tickets with care, but if your ticket has been misplaced, you may sign into your online account and use the reissue function to resend your tickets to yourself. If you need assistance, please call the Jackrabbit Ticket Office in advance of the game. Please note that only the ticket holder may have tickets re-printed.
- Access to postseason tickets will be first given to season ticket holders and/or Jackrabbit Club members. A limited number of tickets will be available.
- For all postseason events everyone has to purchase a ticket including Junior Jacks, SDSU students, and anyone that receives complimentary tickets.
- In order to best serve all of our fans, there may be limits on how many tickets an individual may purchase.
- Information regarding each postseason event will be distributed as soon as available on www.GoJacks.com.
- SDSU will sell tickets to selected road contests. On such occasions, SDSU reserves the right to make tickets available to parents of participating student-athletes and season ticket holders who are members of the Jackrabbit before making them available to the general public. Availability and allocation will be based on priority points. In order to best accommodate our fans, we may also limit the number of tickets an individual may purchase.
- For other away contests that SDSU does not sell tickets to, customers must contact the ticket office of the host institution to purchase tickets.
- Jackrabbit Ticket Office hours: 9 a.m.-5 p.m. Monday thru Friday. The Jackrabbit Ticket Office is located at the southeast entrance of First Bank & Trust Arena.
- Tickets go on sale one (1) hour before game time at the First Bank & Trust Arena ticket booth and three (3) hours prior to kickoff at the Dana J. Dykhouse Stadium ticket booth. Walkup sales close at halftime and tickets can only be purchased online at www.JackrabbitTickets.com after.
DIGITAL TICKETS
WHAT ARE DIGITAL TICKETS?
WHAT ARE DIGITAL TICKETS?
- Digital tickets use email or text messaging to instantly send tickets directly to your smartphone or email address. All mobile tickets must be scanned in on an Android or Apple mobile device while print-at-home tickets must be printed and scanned at the gate.
- A safer experience provided by contactless ticket distribution and entry
- The convenience and flexibility of all ticket management being online, meaning your tickets are readily available to download and transfer
- Enhanced security to reduce risk of lost, stolen, forgotten, or fraudulent tickets
- Avoiding waiting in will call lines to pick up your tickets
- An environmentally friendly delivery process as there are no longer tickets being printed or mailed
- Digital tickets will be sent directly to your email address or phone number on file. Please verify the spelling and numbers are correct before finalizing your purchase/transfer. Once you receive your email or text, a link with your tickets will arrive and tap/click the link of the event you wish to add to your mobile wallet or print. For mobile tickets, add your tickets to your digital wallet to ensure quick and easy access at the gate. For print at home tickets, print your tickets before leaving for the stadium and keep in a safe place. Last, present your mobile or print at home ticket at the gate and the barcode will be scanned directly from your phone or piece of paper.
- Login to your My Account
- Click "Transfer Tickets"
- Select the game(s) you wish to transfer
- Type in the mobile number or email address of the person you wish to transfer the ticket(s) to
- The recipient will receive a link to login or create an account in order to accept the transfer
- Once the transfer has been accepted, you will receive an email confirmation that they are ready to cheer on the Jacks!
- Click the link in the text/email
- Login to your account or create a new account if you do not have one. You should use the same account to accept the transfer(s)
- Click "accept transfer"
- Add the ticket(s) to your mobile wallet as it is recommended to download your tickets prior to gameday or print your print at home tickets prior to arrival
- Can I take a screen shot of my barcode and send someone else via text message or email?
- No, to reduce fraud and counterfeit tickets, screenshots of your digital ticket or pictures of your barcode will not be valid for entry. Screenshots also lead to scanning issues on gameday at the gates.
- May I have multiple tickets on one phone?
- Yes, you have the ability to swipe through multiple tickets on your mobile wallet. We do recommend transferring each person their own ticket in case you wish to enter the gates at separate times.
- What if I lose/delete my ticket delivery email?
- If the ticket delivery email can't be recovered, go to your MyAccount page and re-issue the ticket(s). If you need further assistance, please contact the Jackrabbit Ticket Office.
- What if my phone dies on gameday?
- If your phone dies on the day of the game, please visit the Jackrabbit Ticket Office on the west side of the stadium with your photo ID ready. Assistance can only be provided if the tickets are under your name.
- When will I receive my digital tickets?
- Before each season tickets will be sent out two weeks before the first home event of the year. After that date all tickets will be sent at the time of purchase instantly.
- Who do I contact if I need assistance?
- If you need assistance with any aspect of ticketing, please contact the Jackrabbit Ticket Office by calling 605-688-5422 or email at SDSU.Tickets@sdstate.edu.
All game times are subject to change. ALL SALES ARE FINAL.